We are reviewing all our policies and will update this page when the review is complete. Last updated: 4 October 2026.
This website, theskipper.ie, is run by Mara Media, publishers of The Skipper. Mara Media is the trading name of Foilseachán na Mara Teoranta, a private company limited by shares, registered in Ireland (company number 402309), with its registered office at 2nd Floor, Unit 4, Gteic, Gweedore, Co. Donegal, F92 PT38. In this policy, “The Skipper”, “we” and “us” mean the publisher of The Skipper.
If something has gone wrong, we want to know so we can put it right. This policy explains how to make a complaint and what happens next.
What you can complain about
- An article: something inaccurate, unfair or misleading.
- Your subscription: payments, delivery of the print magazine, or access to the Digital Edition.
- The Skipper Expos.
- The website.
- How we have handled your personal information.
How to complain
Email editor@theskipper.ie with “Complaint” in the subject line, or write to The Skipper, 2nd Floor, Unit 4, Gteic, Gweedore, Co. Donegal, F92 PT38, Rep. of Ireland.
Please include:
- your name and how to contact you;
- what your complaint is about (for an article, its headline and date);
- what went wrong;
- what you would like us to do.
What happens next
- We will confirm we have received your complaint within 5 working days.
- We will give you a full reply within 20 working days. If we need longer, we will tell you why and when to expect it.
- If an article contains a factual error, we will correct it promptly and add a dated note to the article saying what was updated.
If you are not happy with our reply
You can ask for your complaint to be reviewed by our Managing Director. Reply to our email saying you would like a review, and we will respond within 20 working days.